Privacy Policy
Brand Name: RAAGA BY SUMEGHA
Legal Name: Meghavarshini P
Trade Name: Srinivasa Lavith Enterprises
RAAGA BY SUMEGHA respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used, and shared when you visit our website or place an order.
1. Information We Collect
When you browse our website, place an order, or contact us, we may collect information such as:
- Contact Information: Name, email address, phone number, billing address, and shipping address.
- Order Information: Products purchased, order details, delivery information, and transaction status.
- Customer Support Information: Information you provide when contacting us about products, orders, returns, or other enquiries.
2. How We Use Your Information
We may use your information to:
- Process and fulfil orders.
- Arrange shipping and delivery.
- Send order confirmations and relevant order updates.
- Respond to enquiries and provide customer support.
- Handle return, refund, and cancellation requests.
- Maintain transaction records and comply with applicable legal obligations.
- Improve our products and customer shopping experience.
3. Sharing of Information
We may share relevant information with service providers when necessary to complete your order or provide our services. These may include payment processors, delivery partners, and service providers that support our business operations.
We may also disclose information where required by law or where necessary to protect our legal rights.
4. Payment Information
Payments made through our website may be processed by third-party payment service providers. Payment information is handled according to the applicable provider's processes and policies.
5. Cookies
Our website may use cookies or similar tools to support essential website functions and improve the shopping experience. You can manage cookies through your browser settings, although restricting certain cookies may affect website functionality.
6. Data Security
We take reasonable steps to protect the information we handle against unauthorised access, misuse, loss, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal requirements.
8. Your Privacy
You may contact us to request access to or correction of your personal information, subject to applicable law. Certain information may need to be retained to meet legal or business-record requirements.
9. Third-Party Services
Our website may use third-party services to facilitate payments, shipping, or other functions. Your use of those services may also be subject to the privacy policies and terms of the relevant providers.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Brand Name: RAAGA BY SUMEGHA
Trade Name: Srinivasa Lavith Enterprises
Email: support@labelraaga.com
Phone: +91 9343791879
Address: 3rd Floor, A-Krupa, No. 40, Door No. 302, Abhinav Poorna Palace Apartments, K R Road, Near Bharathi Nursing Home, Basavanagudi, Bengaluru, Bengaluru Urban, Karnataka – 560004, India